Frequently Asked Question

1. Triggering Windows Recovery Environment (WinRE)Since the system cannot reach the desktop, you must manually interrupt the boot sequence to access built-in repair tools.

• Force Access SOP:
  1. Power on the PC.
  2. As soon as the Windows logo or manufacturer logo appears, press and hold the power button for 10 seconds to force a shutdown.
  3. Repeat this process three times.
  4. On the fourth start, Windows should display the "Preparing Automatic Repair" screen followed by the Advanced Startup Options menu.

2. Immediate Repair OptionsOnce in the recovery environment (WinRE), attempt these non-destructive fixes first:

• Startup Repair: Select Troubleshoot > Advanced options > Startup Repair. Windows will scan for and attempt to automatically fix registry, boot sector, or driver issues.
• System Restore: Select Troubleshoot > Advanced options > System Restore. Choose a restore point dated before the rebooting began.
• Uninstall Recent Updates: If the loop started after a Windows update, select Troubleshoot > Advanced options > Uninstall Updates.

3. Command Line DiagnosticsIf the GUI tools fail, use the Command Prompt within Advanced Options to repair the core system files and boot configuration.

• Rebuild Boot Configuration Data (BCD):
  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /rebuildbcd
• System File Checker & Disk Repair:
  • sfc /scannow /offbootdir=c:\ /offwindir=c:\windows (Verifies system file integrity).
  • chkdsk c: /f /r (Repair physical disk errors and bad sectors).

4. Safe Mode TroubleshootingIf you can reach Safe Mode, it indicates the issue is a third-party driver or software conflict.

• Accessing Safe Mode: In WinRE, navigate to Troubleshoot > Advanced options > Startup Settings > Restart. After rebooting, press 4 or F4 for Safe Mode.
• Disable Automatic Restart on Failure: While in Safe Mode, open sysdm.cpl > Advanced > Startup and Recovery > Settings. Uncheck "Automatically restart." This will force the PC to display a Blue Screen (BSOD) with an error code instead of rebooting, allowing you to identify the specific culprit.

5. Summary Checklist for 2025

• Disconnect External Hardware: Unplug all non-essential USB devices (printers, webcams, extra drives) to rule out hardware initialization failure.
• Verify BIOS/UEFI Settings: Ensure "Secure Boot" is correctly configured and the primary boot drive is still detected.
• Installation Media: If internal recovery fails, use a Windows 11 Media Creation Tool on another PC to create a bootable USB and select "Repair your computer" from the setup screen.

• These troubleshooting guides offer methods to diagnose and fix system
  restart loops after the Windows logo appears, including using Safe Mode
  and command prompt repairs:

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